IT consultant and AI trainer · 12 years of experience


Most AI rollouts end the same way: the licences sit unused and the team goes back to Excel.

I show companies how to roll out AI so that people want to use it.

My clients include Amazon and AccorI've trained over 1,200 people from 55 organizationsI lecture on AI at SWPS and SGGW
Przemek Blicharski in a thoughtful pose against a yellow brushstroke
Quote
“AI isthe newelectricity.”
Andrew Ng
Sound familiar?

Check what's
blocking change.

If you pay for AI training or licences and see no benefit from them, the reason is usually one of the six below.

Pick the one that fits your company, because that's where our first conversation will start.

Licences sit unused because habits stayed the same.

The company buys AI tools, and a month later the team is back in Excel. A habit won't shift just because the licence arrived.

People fear AI will take their jobs.

Resistance to change is a natural reaction. Until someone deals with it, every rollout ends as slides in a drawer. People start using AI once they see what's in it for them.

Nobody knows where to start.

ChatGPT, Copilot, automations and agents offer so many options that it's easy to get lost. Without a process diagnosis, you end up picking a tool for a problem you don't have.

The effect of the training lasted 2 weeks.

After a one-off workshop people try the new tools for a while, then slip back into old routines. Lasting change comes from a programme built around the team's daily tasks.

Leadership wants results but doesn't get AI.

Decisions get made at board level, while knowledge about processes sits in the teams. Without a shared language, the rollout loses its sponsor and usually dies within a quarter.

Internal policies can't keep up with the pace of AI.

By the time the company approves rules for one tool, two newer ones are on the market and people are already using them on their own.

All six have one thing in common: technology has the least to do with it.

Each of these problems starts with human habits and the fear of change. That's exactly what I work on.

Who I am
Przemek Blicharski walking through a tunnel marked with radio frequencies
Gliwice · PL·Since 2013
IT consultant and AI trainer

Przemek
Blicharski.

I started in sales and analytics back when people discussed AI mostly at academic conferences. Twelve years in data & AI taught me that technology without an understanding of people remains an expensive toy.

I studied psychology at SWPS because I wanted to understand where resistance to change comes from and how teams really learn new tools. Combining hard data with the psychology of change shapes the way I work today.

I rolled out BI tools and data strategies in Poland and abroad, from Europe to the United States, mostly on Qlik, Power BI, Snowflake and SAP. When generative AI arrived, I saw right away where the bridge between technology and business was missing, and I started building it.

Today I run PBX Agency and deliver AI training and implementations for global organizations, including Amazon and Accor. I also lecture at SWPS and SGGW and co-organize AI Breakfasts Silesia. So far I've trained more than 1,200 people from 55 organizations in four countries.

“I believe
AI will take away the drudgery of work.”

I studied at
IBM·Google·Johns Hopkins·Penn·UCI·University of London·TU/e Eindhoven·CFI
What I do

How can I
help?

For teams and managers

AI Training

from PLN 6,000 net / workshop

I run hands-on workshops of 4–8 hours and have delivered them for teams at Amazon, Accor, Maspex and more than 50 other organizations. Exercises on participants' real tasks take up 70% of the time.

  • AI fundamentals and prompt engineering for people starting from zero
  • Advanced use cases, such as automation or data analysis
  • A programme matched to your industry and the group's level
  • Take-home materials and 2 weeks of email follow-up
Book a training
For executives and decision-makers

AI Implementation

quoted per project

I run the whole process, from audit through pilot to the point where your team manages on its own. The change I roll out is one people accept, so I treat the team's resistance as useful information and work with it from day one.

  • A process audit that identifies 3–5 places where AI will improve results
  • An implementation map with a budget and measurable goals
  • A pilot on a single process, with first results after 2–4 weeks
  • 3 months of post-launch support included
Book an audit
For event organizers

Keynote / Talk

from PLN 2,500 net / 45 min

I talk about AI rollouts through real case studies and leave the audience with questions that stay with them long after the event.

  • Topics range from AI rollouts to data-driven culture
  • Formats: a keynote (30–60 min), a panel or a conference workshop
  • Past stages include Data Science Summit, ICAN Institute, Amazon and Accor
  • Delivered in Polish or English, including for audiences in the US and the Nordics
Invite me
For whole organizations

AI Growth Initiative

from PLN 5,000 net / month

A twelve-month AI rollout programme that I run on two tracks at once. With IT we set security rules and choose tools, and with the business we work on adoption and return on investment. It's for companies that want to build AI skills throughout the year.

  • 4 hours of online training for the whole organization each month, on a topic matched to current needs
  • 4 hours of consulting on strategy and priorities for the board or your AI lead
  • A newsletter about what actually changed in AI and how to use it at your company
  • A closed community where I answer questions between sessions
See AI Growth Initiative
How I work

I work in
six stages.

At every stage you know what I'm doing and what you're paying for. I describe it below without the corporate waffle.

  1. Consultation

    We start with a conversation about your people and your company's goals. I use it to understand the context, and I don't try to sell you anything during it.

  2. Diagnosis

    I identify 3–5 areas where AI will deliver measurable results. Ideas that don't answer a real need get ruled out at this stage.

  3. Strategy

    You get a clear schedule that says what we do, who is responsible, when it happens and what it costs. The plan stays with you even if we don't continue working together.

  4. Implementation

    I train the team and launch a pilot project on a single process. From the start, people learn to run it on their own.

  5. Support

    For the next 3 months I track the results and work with the team to fix whatever doesn't work in practice.

  6. Independence

    I build skills inside your company so the team can develop its AI solutions on its own. My role ends when you no longer need me.

Results

Here are
the numbers.

0+Training participants
0+Organizations
0Countries

Przemek has a gift for explaining complex things in plain language. After the workshop my team actually started using AI, not just talking about it.

Project managerManufacturing company, Silesia

I didn't expect an AI training could be this practical. Zero theory for theory's sake. Just tools I now use at work every day.

Marketing specialistDigital agency

I also work outside the training room

OrganizerAI Breakfasts Silesia

I organize regular meetups for AI practitioners in Silesia.

Speaker and programme committeeData Science Summit

I speak at the conference and help shape its programme.

Lecturer, AI programmesSWPS and SGGW

I teach AI in postgraduate programmes.

Trusted by
Amazon
Maspex
Accor
PZL Mielec · Lockheed Martin
FM Logistic
Polpharma
SGGW
Data Science Summit
Amazon
Maspex
Accor
PZL Mielec · Lockheed Martin
FM Logistic
Polpharma
SGGW
Data Science Summit
Altkom Akademia
Compensa
Budimex
Nationale-Nederlanden
Vector Consulting
WCK Wałcz
OTReK Ostrołęka
ICAN Institute
Altkom Akademia
Compensa
Budimex
Nationale-Nederlanden
Vector Consulting
WCK Wałcz
OTReK Ostrołęka
ICAN Institute
FAQ

These come up
most often.

How much does an AI training cost?

I set the price individually after a free diagnostic call, because I build every programme from scratch. International clients can get a quote in EUR or USD. The field moves fast, so I update my materials every week and spend dozens of hours a month testing new tools and models. That way your team learns what works today. I invoice with VAT on 14-day payment terms, and NGOs and startups get preferential rates.

Can AI training be subsidized or funded externally?

Yes, depending on your country and company size. In Poland, SMEs can apply for subsidies of 80–100% through government training funds (BUR, KFS) or EU regional programmes. Companies elsewhere in the EU can often find similar co-financing at national or regional level. I refer Polish clients to a trusted partner who handles all the paperwork. International organizations are usually invoiced directly, so ask during the first call and we'll work out the best setup for your situation.

Where should we start with AI implementation?

Start with a process diagnosis and pick the tools last. The most common mistake I see is buying ChatGPT Enterprise or Microsoft Copilot licences before anyone checks where AI will actually save time. My process has four stages: (1) a two-hour strategy workshop with leadership, (2) choosing the 3–5 processes with the highest potential return, (3) mapping risks and compliance requirements such as GDPR and the EU AI Act, (4) selecting tools for the diagnosed processes. I describe the full methodology in the “How I work” section.

Do you run AI training on-site or online?

I run both. On-site workshops take me across Europe and beyond, to corporate headquarters and client sites. Online, I train distributed and international teams in Polish or English. I prefer on-site workshops, because a group in one room works with more energy and people get to know each other better. The online format works well for hybrid organizations and shorter follow-up modules.

Who is this for? Do I need to know AI?

You don't need to know anything about AI. Most participants in my workshops had never consciously used ChatGPT or Copilot before the training. I match every programme to the group's level and industry, so a workshop for B2B sales looks completely different from one for manufacturing executives or HR. For companies that already use AI, I run advanced programmes, for example on AI agents and automation in n8n or Make.

What sets you apart from other AI trainers?

I spent twelve years in data & analytics before AI became fashionable, rolling out Qlik, Power BI and Snowflake across Europe and the US, and I've delivered AI programmes for global organizations including Amazon and Accor. That's why I know what technology adoption in a large organization really looks like. I'm also a psychologist by training (SWPS University), so I understand team resistance and the mechanisms that decide whether people start using a new tool. In my workshops I show tools your team will use on Monday morning.

Which AI tools do you teach?

The foundation is ChatGPT (OpenAI), Claude (Anthropic), Microsoft Copilot, Google Gemini and Perplexity. Specialist tools depend on the context: Midjourney and DALL-E for images, Suno for audio, NotebookLM for working with documents, n8n and Make.com for automation, Cursor and Claude Code for technical teams, and the Agent SDK for agent deployments. I don't tie myself to any single vendor, and I match tools to your processes. If you already pay for Microsoft 365 or Google Workspace, we'll use what you already have.

How long does an AI implementation take?

You'll see the first results 2–4 weeks after the start, and a full implementation with three months of support takes a quarter. I plan a single implementation for about that long, because six months in AI brings new models and new pricing. We work in short iterations on specific processes, for example in sales or customer service. After each month we check what works and what needs to change. For companies that want to work with me for a whole year, I offer the AI Growth Initiative programme.

Won't the team be afraid AI will take their jobs?

Often they are, and it's good when that question comes up. As a psychologist, I work with that resistance, so every workshop opens with a conversation about worries before anyone opens a tool. I've trained more than 1,200 people from 55 organizations, and after a month of regular work with AI most of them say it took away the drudgery of their work. There's always a group of sceptics too. That's healthy, because their arguments often point to real risks that enthusiasts miss.

How does the engagement work formally?

I invoice with VAT as PBX Agency, based in Gliwice, Poland, on 14-day payment terms, and on larger projects we can split payment into milestones. If the project needs it, I sign an NDA before the diagnostic call, using my template or yours. The engagement runs like this: a free call (Google Meet or phone) → a diagnostic workshop → a written proposal with a quote → delivery → a follow-up after 30 days. We handle everything directly between us, without lawyers in copy and without five rounds of negotiation.

What if we have no training topic in a given month of the AI Growth Initiative programme?

Then I bring the topic. Before each month I ask what's going on at your company, for example which processes hurt or what people tried without success, and that becomes the topic. If genuinely nothing is in the air, I have ready-made modules that work in any organization: working with documents, no-code automation, AI in meetings and reporting, and data hygiene and security. We haven't had a month without a topic yet.

How is the AI Growth Initiative programme different from a one-off training or an implementation?

It differs in rhythm. A one-off training gives a jump in skills in a single day and is a good start. An implementation has a beginning and an end, and its goal is to improve one specific process. The programme gives you a steady presence all year: every month 4 hours of training for the whole organization and 4 hours of consulting for the board or your AI lead, with a newsletter and a closed community in between. It costs PLN 5,000 net per month, or PLN 10,000 net for the version with two trainers and 12 hours a month. These formats complement each other well, because the programme makes sure the effect of a training or an implementation doesn't fade after a few weeks.
Contact

Say hello.
Readiness
is optional.

Most companies I work with started with an email in which someone wrote: “I’m not sure this is even for us.” That’s a good way to start the conversation.

The first diagnostic call is free, and I reply within 24 hours.

przemek@pbx.agencyLinkedIn →

We talk over Google Meet or by phone, without a sales deck.

I'll use your address only to send you my reply, which I write myself.