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Pricing is set individually after a free diagnostic call — no two AI programs are the same. For international clients, quotes are provided in EUR or USD on request. The field moves fast: I update my programs every week, spend dozens of hours monthly tracking new tools and testing new models. What I taught three months ago looks different today — and that's the point. Your team gets what actually works now, not last quarter's playbook. Invoiced with VAT, 14-day payment terms. Preferential rates for NGOs and startups.

Yes — depending on your country and company size. In Poland, SMEs can apply for up to 80–100% subsidy through government training funds (BUR, KFS) or EU regional programs. For companies elsewhere in the EU, similar co-financing schemes often exist at national or regional level. I refer Polish clients to a trusted partner who handles all the paperwork. For international organizations, training is typically invoiced directly — ask during the first call and we'll work out the best setup for your situation.

From a process diagnosis, not from picking a tool. The most common mistake: companies buy ChatGPT Enterprise or Microsoft Copilot licenses before they've diagnosed where AI actually saves time. My process: (1) a two-hour strategic workshop with leadership, (2) identification of 3–5 highest-ROI processes, (3) risk & compliance mapping (GDPR, EU AI Act), (4) tool selection for the diagnosed processes — only now. Full methodology described in the "How I work" section.

Both formats. On-site anywhere in Europe and beyond — I travel for workshops at corporate headquarters, conference venues and client sites. Online for distributed and international teams (in Polish or English). I prefer on-site — group dynamics, team exercises and networking effects are much stronger that way. The online format works well for hybrid organizations and shorter follow-up modules.

You need to know nothing. Most participants of my workshops had never consciously used ChatGPT or Copilot before the training. Every program is matched to the group's level and industry — a B2B sales workshop looks different from one for manufacturing execs, IT teams or HR. I also have advanced programs for companies already using AI who want to go deeper: agents, n8n/Make automations, Claude and ChatGPT workflows.

Three things. (1) Twelve years in data & analytics before AI became fashionable — I rolled out BI, Qlik, Power BI, Snowflake across Europe and the US and delivered AI programs for global organizations including Amazon and Accor. I know what technology adoption in a large organization actually looks like. (2) I'm a psychologist by training (SWPS University) — so I understand team resistance, adoption mechanics and why 80% of IT projects end up in a drawer. (3) I don't sell hype. I show tools that work on Monday morning.

Foundation: ChatGPT (OpenAI), Claude (Anthropic), Microsoft Copilot, Google Gemini, Perplexity. Specialist tools selected by context: Midjourney and DALL-E for imagery, Suno for audio, NotebookLM for working with documents, n8n and Make.com for process automation, Cursor and Claude Code for technical teams, Agent SDK for agentic deployments. I don't lock into any single vendor — I match tools to your processes, not the other way around. If you already pay for Microsoft 365 or Google Workspace, we'll use what you already have.

First visible results: 2–4 weeks from start. Full implementation with 3 months of support: a quarter. I don't run year-long projects — in AI, six months is a different world (new models, new capabilities, new pricing). We work in short iterations on specific processes — sales, customer service, reporting, HR, marketing, operations. After each month we review what works, what to change, where to scale.

Often, yes — and it's good when that question gets raised. I don't fight resistance, I work with it as a psychologist would: a conversation is the first part of the workshop, before we even open any tool. Experience with 1,200+ trained people in 55+ companies: after a month of regular AI use, the strong majority say AI took the drudgery out of their work, not the work itself. There's always a group of skeptics — that's fine too; their arguments often catch real risks the enthusiasts miss.

PBX Agency (based in Gliwice, Silesia): VAT invoice, 14-day payment, milestone payments possible on larger projects. NDA is standard before the diagnostic call if the project needs one — I have my own template or I'll sign yours. Process: free 30-min call (Google Meet or phone) → diagnostic workshop → written proposal and quote → delivery → 30-day follow-up. No paperwork theatre, no lawyers cc'd, no five-round negotiations. Direct person-to-person.